Cookies

To use our online banking service, you need to have cookies enabled on your computer. Cookies are small pieces of information which are placed onto your computer's hard disk by a website you have visited. They can be accessed at a later date by the same website, to retrieve details you may have supplied to that site.

For example, a weather site may ask you to specify where you live. It would then store this information in a cookie, so that when you return to the site it knows which forecast to show you.

Our Internet Savings and One Minute Mortgage service uses cookies to:
• Keep your online transactions secure, by storing your sign in details temporarily (this type of cookie is automatically deleted when you sign out)
• Automatically sign you out of the service after 10 minutes of inactivity
• Track or personalise your visit to our site

Our askBM \ BM Solutions site uses cookies to:
• Track or personalise your visit to our site,
• Inform us which of our adverts you have responded to, or which website you came to us from,
• Let us know how far through an application you go^*.

^*We don't record your name, account number or address details when we're gathering this information.