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For new business enquiries and case updates you can call us on the numbers below:

0345 850 5000

Lines are open Monday to Friday 8:00am–6:00pm.

Calls may be monitored and recorded for security and training purposes. 0345 numbers may not be available outside the UK (call 01422 861005 from outside the UK). The price of calls will vary by provider.

Making a Complaint

Should you have a problem we want to resolve this to your satisfaction in a timely manner. For guidance on logging complaints please view our complaints page for full details.


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Placing business

REGISTER TO PLACE BUSINESS

Register online to join our panel and we'll email you when your account is ready to use.


Register >

NEW BTL / LTB MORTGAGES

Log in to BM Solutions Online to submit new BTL and LTB mortgage applications.


Submit new application >

TRANSFER OF EQUITY

See here for more information on how to submit a Transfer of Equity application for your client.


Find out more >

AMEND COMPANY DETAILS

Amend your company contact details or payment route to a mortgage club/network.


Amend company details >

REGISTRATION GUIDANCE

Watch our short, helpful videos for guidance on the registration process for you and your firm.


Find out more >

PRODUCT TRANSFER / FURTHER ADVANCE

Log in to the One Minute Mortgage to submit product transfer and further advance applications.


Submit new application >

DOCUMENT UPLOAD

Our upload services offer you an easy and secure way of providing all the necessary documentation to support your client's application.


Find out more >

FREQUENTLY ASKED QUESTIONS

View a list of frequently asked questions regarding the launch of our new system BM Solutions Online.


Frequently asked questions >

For the use of mortgage intermediaries & other professionals only

If you do not have professional experience, you should not rely on the information contained on this site. If you are a professional and you reproduce any part of the information contained on this site, to be used with or to advise private clients, you must ensure it conforms to the Financial Conduct Authority's advising and selling rules.

These pages are for the use of those people who are resident and ordinarily resident in the UK and should not be regarded as an offer or invitation to sell Mortgage products in any jurisdiction other than the UK.

Birmingham Midshires is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered office; The Mound, Edinburgh, EH1 1YZ

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 169628. Telephone number 0345 850 5000. Telephone calls may be monitored or recorded.

House Purchase
Remortgage
First Time Buyer
Existing Mortgage Customers only
Available for further borrowing
Further Borrowing only
Only available with BM Conveyancing
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