Skip to main content

Educational Hub

Support for customer conversations

Here is our step by step guide to help you support your customer to understand their EPC ratings and guidance on what to do next.

Guide to supporting your client with EPC changes (PDF, 75KB)

Sustainability in the Private Rental Sector

Join Leigh Church (Head of BM Solutions) and Heather Cara (Senior Manager at BM Solutions) to hear more about why Sustainability matters in the Private Rental Sector.

This video was filmed prior to the Government's decision not to enforce the minimum requirement of an EPC C by 2028. We still encourage brokers to have conversations with landlords to improve the energy efficiency of their properties and this video provides some guidance about this.

Broker Training Module

Welcome to our new series of broker self-led training modules. These modules are designed to help grow your understanding and awareness of why Sustainability is so important in the housing market, and help you to have more effective conversations with your customers.

EPC's & Energy Efficiency

Module 1 - Overview on EPCs, exemptions, and what it means for you (PDF, 327KB)

For the use of mortgage intermediaries & other professionals only

If you do not have professional experience, you should not rely on the information contained on this site. If you are a professional and you reproduce any part of the information contained on this site, to be used with or to advise private clients, you must ensure it conforms to the Financial Conduct Authority's advising and selling rules.

These pages are for the use of those people who are resident and ordinarily resident in the UK and should not be regarded as an offer or invitation to sell Mortgage products in any jurisdiction other than the UK.

Birmingham Midshires is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered office; The Mound, Edinburgh, EH1 1YZ

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 169628. Telephone number 0345 850 5000. Telephone calls may be monitored or recorded.

House Purchase
First Time Buyer
Existing Mortgage Customers only
Available for further borrowing
Further Borrowing only
Only available with BM Conveyancing
Calculate Borrowing
Click the ? icon to show help with using this Calculator